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ardiadminguide:licensing [2016/08/10 00:11]
optrix created 		ardiadminguide:licensing [2019/01/22 23:53] (current)
optrix
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 ====Licensing==== ====Licensing====
  
-Your ARDI license will be delivered electronically.+Note that this topic is covered in the video below....
  
-There are two options to choose when picking an ARDI license - the [[edition|edition]] you would like to use, and the number of [[active elements|active elements]] you need.+{{youtube>​urLOhnElIzs?​size=800x400}}
  
-The //edition// controls ​the number of [[simultaneous users|simultaneous users]] ​you can have (as well as which addons can be applied), while the active element count changes how many assets or data links you can have.+ 
 +Your license can be downloaded after you've both created an **ARDI subscription** and **validated** it. 
 + 
 +Creating a subscription is done through the [[http://www.optrix.com.au/hub|ARDI web store]]. Simply sign in, hit '​Subscriptions'​ and create one there. 
 + 
 +There are two key options to choose when picking subscription - the number of [[active elements|active elements]] you need, and the number of  ​[[simultaneous users|simultaneous users]] ​who will be using the system. 
 + 
 +The active element count changes how many assets or data links you can have. 
 + 
 +Once you have both created a subscription and installed a copy of ARDI, you'll be able to validate your subscription. 
  
 ===Installing your First License=== ===Installing your First License===
  
 After you've installed ARDI, you'll be prompted to upload your license file. After you've installed ARDI, you'll be prompted to upload your license file.
 +
 +Often, this file is provided by your OEM or system integrator. Otherwise, it will be sourced from the Optrix online store.
 +
 +===Validating - Generating Your License File from the Optrix Store===
 +
 +Creating your license requires a **server fingerprint** - this is a file that is created from the ARDI web interface that identifies your particular server.
 +
 +In order for the server fingerprint to work, your server must have at least one static IP address that you want to host ARDI from.
 +
 +We also suggest accessing your server from its full **DNS name**. If you use the IP address only, you may find that your license will only allow access //from that IP address//. Using the proper DNS name when downloading your server fingerprint will ensure your machine is licensed appropriately.
 +
 +The flow works like this...
 +
 +   * Generate your Server Fingerprint (this is a clickable link from your ARDI server)
 +   * Upload the fingerprint to the Optrix License Activation Site.
 +   * The activation site then generates your license file, which you can download.
 +   * Upload the license file to your ARDI server.
 +
 +Those that are curious can download a temporary license (great for training or review purposes) from [[http://​store.optrix.com.au/​demo.php]]
  
 ===Updating your License=== ===Updating your License===
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 Please ensure that the file you upload is a valid and current license file. Uploading the wrong file will shut-down your ARDI server and all ARDI services. ​ Please ensure that the file you upload is a valid and current license file. Uploading the wrong file will shut-down your ARDI server and all ARDI services. ​
 +
 +===License Errors===
 +
 +If you encounter a **License Error #10**, you have an issue with your **server fingerprint**. Normally, this is encountered when //all of your servers IP addresses are dynamic//.
 +
 +To resolve the issue, set your server to a static IP and re-license the server. ​